If you have a telecommunications carrier licence or are a carriage service provider, you must follow the rules and the conditions of your licence.
Industry codes and standards for telcos
The rules for telecommunications carriers and carriage service providers to follow
Rules for telco products and services
The rules you must meet to provide services to residential and business customers
Requests to block online services under section 313(3)
Government agencies can ask ISPs to block access to certain online services.