Find out how to get connected, your rights and who to talk to if you have a problem with the NBN
Get the right information before you buy an NBN plan
Find out your rights and who to talk to if you have a problem.
To move your current NBN service at your address to a different telco, you will need to give the new telco your ‘AVC ID’
New research from the ACMA shows 72 per cent of Australian adults who used a digital platform in the first half of 2025 believe they encountered some form of misinformation on a platform.
Optus Mobile Pty Limited has paid a penalty of $826,320 for failing to comply with telco anti-scam rules, leading to some consumers experiencing financial losses and identity theft.
New survey figures from the ACMA reveal that around four in five people who have registered for self-exclusion from online and phone wagering services experience a better overall quality of life.