Understand the terms of a contract before you sign to avoid an expensive mistake
Contracts, bills and charges
When you buy a mobile, internet or landline service, you'll sign a telecommunications contract. Understand what you're signing and the costs and charges.
What can we help you with?
Check your plan to understand what your telco charges for mobile calls and texts
Some mobile phone plans come with calls or value already included
Before you leave Australia, check the cost of calling, texting and using data overseas
Check your landline plan to understand what your telco charges for calls and services
When you buy or activate a prepaid mobile phone, your ID will be checked
Understand billing and the help telcos can provide
