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Keeping safe in an emergency.
How and when to call the emergency services in Australia
Make sure the information your telco provider has is up-to-date and accurate. It could save your life
Types of devices and how to look after them
The ACMA is seeking comments on amended rules that will govern Australia’s SMS ID Register when it commences from 15 December 2025.
An increasing number of telco customers are turning to the Telecommunications Industry Ombudsman for dispute resolution according to the latest ACMA quarterly customer complaints handling performance report.
TPG has been issued with a formal warning after it failed to notify Telstra —the entity responsible for the Triple Zero emergency call service— in a timely manner that an outage had affected emergency calls from its network.