You must follow the rules about Priority Assistance, even if you don't offer this service
Rules for telco products and services
Telcos have to follow the rules to provide different services to residential and small business customers.
What can we help you with?
What details and words your ads must and must not contain
There are rules that telcos must follow when dealing with complaints
Some telcos can apply for an exemption from the TIO scheme
Carriers and CSPs have rules to help police and security agencies in their work
When and why we issue penalties to telecommunications providers
Telcos are responsible for knowing the number rules
To protect your customers from fraud and identity theft, you must follow rules to authenticate their identity
