Rules for telco products and services

Top services

Rules for the Priority Assistance service

You must follow the rules about Priority Assistance, even if you don't offer this service

Rules for mobile premium services

If you offer or run a premium phone content service you must follow the rules

Rules to advertise telco products and services

What details and words your ads must and must not contain

Support for law enforcement and security agencies

Carriers and CSPs have rules to help police and security agencies in their work

Infringement notices for breaking the telco rules

When and why we issue penalties to telecommunications providers

What telcos must report on

The activities carriers and carriage service providers need to report on during the year

Phone number rules

Telcos are responsible for knowing the number rules

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