Skip to main content

Register a sender ID if you have an ABN

If you have an Australian Business Number (ABN), you can register your sender ID through the telco or message provider you use to send text messages to your customers. 

You can also choose to apply and use the register in the same way as an organisation without an ABN.

How to register your sender ID

1. Contact your telco or message provider

You will need to contact each telco or message provider that you wish to use to send sender ID messages. 

Check your telco is on the list of approved telcos and message providers.

2. Provide them with the sender ID(s) you wish to register 

Your telco will register them on your behalf. You will need to demonstrate a valid use case for each sender ID – that means the sender ID must match your identity and be clearly linked to your organisation. Find out the types of sender ID you can register.

3. Confirm your registration

You will need to pass checks to verify your organisation, your identity and your authority to act on behalf of your organisation. 

Your telco or message provider will ask the ACMA to conduct the checks and notify you using the email you provided to your telco. In this case, you will need to verify your identity using myID.

Make sure your contact details in the register are up to date so you can get updates about your registration.

Telcos you can use to register

You can register a sender ID through your telco or message provider as long as that provider is participating in the SMS Sender ID Register. 

Certified and participating telcos

There are 2 different types of telcos using the register. You can use either type of telco, or their partners, to register your sender ID: 

  • certified telcos
  • participating telcos 

Use our list of approved telcos and message providers to find out what kind of telco your provider is.

Back to top
ONLINE ENQUIRY