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Complain about ads on TV or radio

We have a limited role in dealing with ad complaints. Often, you need to contact the broadcaster first.

Find out who can help if you have a complaint about advertising on TV or radio. 

Gambling ads

Find out how to complain about gambling ads here:

Make a complaint about a gambling ad

The content of ads

If your complaint is about the content of an ad, you can contact Ad Standards to complain.

This includes things like the portrayal of sex or sexuality or violence in ads or ads that breach community standards on health and safety. Ad Standards can also consider complaints about ads for food and beverages or alcoholic drinks and advertising to children. 

The placement or number of ads on TV

If your complaint is about the placement or scheduling of an ad, you should Complain to the broadcaster first. If you are not satisfied with the response or do not receive a response within 60 days, you can complain to us

This includes rules about when you can see gambling and alcohol ads.

You can also complain to some broadcasters about how many ads you see or how loud they are.

There are different rules for free-to-air and pay TV. Check the rules here: Industry codes of practice.

The distinguishability of ads on radio

If your complaint is about the distinguishability of ads on radio you should complain to the broadcaster first. If you are not satisfied with the response or do not receive a response within 60 days, you can complain to us.

Or you can write to us at PO Box Q500, Queen Victoria Building, NSW 1230.
 

Tobacco ads and the tagging of political ads on TV and radio

You can complain to us about tobacco ads and the tagging of political ads and the blackout period.

Read more information about the rules for these types of ads:

Tagging of sponsorship announcements on community radio and TV

You can complain to us about the tagging of sponsorship announcements on community TV and radio, or if a community licensee has broadcast an advertisement. Read more information about the sponsorship rules for community broadcasters.

Ads during C and P children’s programs

There are rules about the ads that can be shown before, during and after children's (C) or preschool (P) classified programs.

If you think a broadcaster has broken the rules, you can complain to the ACMA.

Or you can write to us at PO Box Q500, Queen Victoria Building, NSW 1230.

Misleading or deceptive ads

If you think an ad is misleading or deceptive, contact the Australian Competition and Consumer Commission (ACCC) or your local Office of Fair Trading.

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