Make a complaint about a gambling ad

Before you complain to us, check the rules: 

• gambling ads during children’s programs
• gambling ads during live sport on broadcast TV and radio
• gambling ads during live sport streamed online
• misleading or socially irresponsible gambling ads
• ads about prohibited interactive gambling services

Note:

There aren't specific rules about how many gambling ads can be broadcast on radio or TV.

There are hourly limits that cap the amount of advertising that can be shown on commercial free-to-air TV. These rules are in the Commercial television industry code of practice 2015.

There are also hourly limits that cap the amount of advertising that can be shown on the SBS. These rules are in the Special Broadcasting Service Act 1991.

You should complain to the broadcaster first if your complaint is about:

• a gambling ad or the promotion of live odds during a live sports broadcast on TV or radio
• how many gambling ads you have seen on radio or TV

If you are not happy with the broadcaster’s response, or you do not receive a response within 60 days, you can then  complain to the ACMA.

You can  complain to us directly  if you think a gambling service is being advertised, or live odds promoted, during live sport streamed online.

Ads for prohibited interactive gambling services are banned on TV, radio and online. This includes online casino-style services and online betting services that are unlicensed or accepting in-play betting on sports events. 

You can  complain to us  directly if you believe that a prohibited interactive gambling service has been advertised in Australia. 

Complaints can also be made by writing to us at PO Box Q500, Queen Victoria Building, NSW 1230. 

You can complain anonymously. For more information see our Privacy Policy.