Keeping safe in an emergency.
How and when to call the emergency services in Australia
Make sure the information your telco provider has is up-to-date and accurate. It could save your life
Types of devices and how to look after them
Telstra has committed to an independent review after it mistakenly disabled the connection to the emergency call relay service used by people with hearing and speech impairments.
Telecommunications provider VoiceHub Pty Ltd has been directed to comply with Australia’s phone scam rules after it failed to act against confirmed scam calls on its network.
Circles Australia Pty Limited (trading as Circles.Life) has paid a penalty for failing to comply with telco customer identity verification rules
