Phone call charges and bills
We don’t set the charges for using a mobile or landline service. Each telco sets the charges. Contact them for questions about your bill or find out if they can help with financial hardship.
What can we help you with?
Call charges from mobile phones
Check your plan to understand what your telco charges for mobile calls and texts
Use your mobile overseas
Before you leave Australia, check the cost of calling, texting and using data overseas
Calls included with your mobile plan
Some mobile phone plans come with calls or value already included
Call charges from landlines
Check your landline plan to understand what your telco charges for calls and services