Phone and internet contracts
When you buy a mobile, internet or landline service, you'll also sign a telecommunications contract. Make sure you understand what you're signing.
What can we help you with?
Switch your phone or internet provider
If you’re switching mobile, landline or internet providers, here’s what to check
Understand your telco contract
Understand the terms of a contract before you sign to avoid an expensive mistake
What telcos must tell you
Use telco websites to compare costs, terms, product features and billing options
Critical Information Summaries
Use the summary to compare mobile, landline and internet products, services and plans
Choose your mobile service carefully
Think about network coverage, costs, features and plan type before choosing a mobile phone service