4.4 Entity associate tab

This tab will only be available if you have been registered as an entity associate, that is, you are authorised to send sender ID messages using a sender ID registered by another entity (the sender ID owner). 

The entity associate tab is where entity associates manage their participation in the register. 

Go to Appendix A for information about:

• How to apply to be an entity associate
• What you need to do before you apply.

When a telco applies to register you as an entity associate, you will receive an email requesting you to confirm your application.

1. Click on the unique Sender ID register link in the email. You must click the unique link to access the application.  

You will be taken to the ACMA Assist log in page, where you will need to log in using your Digital ID (myID). See https://www.acma.gov.au/instructions for more instructions. 

2. Click on the Log in with Digital ID button.

You will be taken to the Australian Government myID log in page. Follow the prompts to log in using your Digital ID. If this is your first time accessing the register, refer to 4.1 Accessing the register for instructions.

Once you have accessed the register, to confirm the application to register as an entity associate: 

3. Click on the Entity associate access tab.
4. Check the box to the left of the telco (service provider).
5. Click on the Confirm application to register entity associate button.

If your application is approved by the ACMA, the status will update from Pending to Complete.

This means you have been approved to participate in the register as an entity associate. However, you cannot send messages using another entity’s sender ID until you receive confirmation by email that the sender ID owner has registered the sender ID, authorising you to use it. 

You can revoke the authorisation of one or more telcos to send messages on your behalf by logging on to the SMS Sender ID Register in ACMA Assist.

You can revoke the use of a sender ID from either:

• Selected telcos - the selected telcos will no longer be authorised to send messages on your behalf.
• All telcos – your entity associate registration will become inactive. At least one telco must be authorised to send messages for you for your registration to remain active. If you would like to be removed from the register entirely, please email the ACMA at info@acma.gov.au.

To withdraw your authorisation for telcos to send messages on your behalf: 

1. Click on the Entity associate access tab.
2. Check the box to the left of the telcos (service providers) you no longer want to use to send messages for you.
3. Click on the Revoke entity associate button.

A pop up will appear

4. Click on the Revoke entity associate button.

The selected telco will no longer appear in your Entity associate access tab.

ABN (Australian Business Number) 

Has the meaning given by section 41 of the A New Tax System (Australian Business Number) Act 1999.

ABN entity

An entity with an Australian Business Number (ABN) as listed on the Australian Business Register (ABR).

ABR (Australian Business Register) 

The register established under section 24 of the A New Tax System (Australian Business Number) Act 1999.

ACMA Assist

ACMA Assist is the online portal for the ACMA.

Customer

An entity that has a contractual arrangement with their telco relating to the sending of sender ID messages.

Entity

One of the following who uses or proposes to use sender ID messages:

1. an individual
2. a body corporate
3. a corporation sole
4. a body politic
5. a government entity (within the meaning of the A New Tax System (Australian Business Number) Act 1999)
6. a partnership
7. any other unincorporated association or body of persons
8. a trust
9. a superannuation fund (within the meaning of the Superannuation Industry (Supervision) Act 1993).

Entity associate 

An entity that is authorised to send messages using a sender ID that belongs to another entity (the sender ID owner). For example, you are an entity associate if you are:

• a research company that has been engaged by a bank to send messages for the bank, using its sender ID
• a sports club that is authorised to send messages, using a sender ID that is owned by a sports league
• an advertising or marketing agency engaged by a business to run advertising and promotional campaigns, using a sender ID owned by that business. 

If you are an entity associate for another entity, the application process consists of 2 parts.

The telco that you contact to apply must:

• submit an application for you to participate in the register
• submit an application to register the sender ID which belongs to the sender ID owner. This includes confirmation that the sender ID owner agrees to register the sender ID and gives you permission to use that sender ID.  

See Appendix A for more information.

Telecommunications provider (telco)

Any of the following:

• a carrier
• a carriage service provider
• an electronic messaging service provider.

This means any telco or message provider that sends SMS or MMS messages for you.