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Finding your TV's model/product number and serial number

Follow these instructions to find your device’s model/product number and serial number.

Device model numbers (sometimes also known as product numbers) and serial numbers are commonly found: 

  • on the original packaging for the device
  • on a physical label affixed to the back or underside of the device
  • by opening the settings menu on your device and accessing the ‘About’ or ‘Device’ or ‘System details’ sections.  

Find guidance for your specific device brand in the links below.

Brand Links
Apple 
(Apple TV)

Identify your Apple TV model – Apple Support (AU)

Find the serial number for your Apple TV – Apple Support (AU)

BenQ How to Find Your Product's Serial Number | BenQ AU
Epson Epson Australia – Where do I find my serial number
Fetch Fetch – Technical Specifications
Google (TV Streamer) Find your device serial number – Google Store Help
Hisense Hisense Product & Support Centre
Kogan Where Can I Find My Product Code/Model Number?
LG Help library: How To Find My LG Model and Serial Number| LG AU
Philips Find model number | Philips
Samsung How to Find the Serial Number | Samsung Australia
Sony

How to find the model name, serial number, and system software version for a BRAVIA TV | Sony AU

How can I find my Televisions and Home Cinema model name and serial number? | Sony AU

TCL TCL – How to find my TCL Model Number and Serial Number
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