Our resources can be used to raise awareness for consumers of their rights and the rules telcos must follow.
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Use these resources to raise awareness about phone scams and how to combat them
News and information for telco customers and their advocates
The ACMA has cancelled 31 smartnumbers linked to scams being undertaken in Australia.
Southern Phone Company Limited has paid a $2,500,560 penalty for breaching anti-scam laws following an Australian Communications and Media Authority (ACMA) crackdown on mobile number fraud.
The ACMA is calling on organisations that use branded identifiers in their SMS messages to act immediately and register their sender IDs with their telco provider ahead of the launch of the SMS Sender ID Register on 1 July 2026.