We put in place rules for telcos to follow that protect you as an NBN customer.
Your telco must give you the right information before you buy an NBN plan
Learn the way telcos must deal with your NBN complaints
Your telco must ensure you aren't left without a working internet connection
Your telco must test that your new NBN service is working without any problems
How to deal with problems you are having with the NBN
The ACMA has issued Telstra with a formal warning for failing to send data usage email notifications.
The ACMA has directed iiNet to conduct an independent audit of its systems after a customer was left without internet.
The ACMA will today request Australian internet service providers (ISPs) block illegal offshore gambling websites.
