We put in place rules for telcos to follow that protect you as an NBN customer.
Your telco must give you the right information before you buy an NBN plan
Learn the way telcos must deal with your NBN complaints
Your telco must ensure you aren't left without a working internet connection
Your telco must test that your new NBN service is working without any problems
How to deal with problems you are having with the NBN
Online gaming company Feral Holdings Limited has been given a formal warning and its CS:GO Roll website has been withdrawn from
Seven telcos have been issued with formal directions after ACMA investigations found they failed to submit compulsory compliance
A new report from the ACMA has shown the telecommunications industry continues to let down customers who are facing financial