As a telco, you are responsible for knowing and following the phone number rules.
Telco rules for managing phone numbers
Customers can usually keep their phone numbers when changing telcos
A fee applies to certain numbers every year
Update the industry database with customer information
Find out who can access the numbers database
Telco in-store sales staff may not be adequately checking that customers have the capacity to pay for services
The ACMA has issued a formal warning to digital marketer Localsearch Operations Pty Ltd (Localsearch).
MOU sets out a refreshed approach to collaboration and information sharing on compliance, enforcement and systemic issues.
