As a telco, you are responsible for knowing and following the phone number rules.
Telco rules for managing phone numbers
Customers can usually keep their phone numbers when changing telcos
A fee applies to certain numbers every year
Update the industry database with customer information
Find out who can access the numbers database
Opticomm Pty Ltd has paid a $150,240 penalty for failing to adequately notify the ACMA of planned and completed broadband infrastructure installations for a number of real estate developments.
Victim-survivors of domestic and family violence will soon receive better support from their telco under new industry rules made by the ACMA.
Telstra has committed to an independent review after it mistakenly disabled the connection to the emergency call relay service used by people with hearing and speech impairments.
