As a telco, you are responsible for knowing and following the phone number rules.
Telco rules for managing phone numbers
Customers can usually keep their phone numbers when changing telcos
A fee applies to certain numbers every year
Update the industry database with customer information
Find out who can access the numbers database
Telstra has paid a $3,010,320 penalty and refunded over $17.7 million to thousands of customers after charging them for inactive
Telcos have blocked over 336.7 million scam texts since July 2022, according to new figures released today by the ACMA.
Telstra has paid a $306,360 infringement notice issued by the ACMA for failing to provide accurate details of thousands of