As a telco, you are responsible for knowing and following the phone number rules.
Telco rules for managing phone numbers
Customers can usually keep their phone numbers when changing telcos
A fee applies to certain numbers every year
Update the industry database with customer information
Find out who can access the numbers database
New analysis of Roy Morgan data from the ACMA shows that nearly half of Aussie kids aged 6-13 own or use a mobile phone.
The ACMA has taken action against eleven telcos for failing to comply with consumer protection rules
A year after introducing strict new complaint handling requirements, the ACMA has released data showing a drop in complaints