As a telco, you are responsible for knowing and following the phone number rules.
Telco rules for managing phone numbers
Customers can usually keep their phone numbers when changing telcos
A fee applies to certain numbers every year
Update the industry database with customer information
Find out who can access the numbers database
CCS has refunded over $1,000 to a customer after intervention from the ACMA.
The ACMA today launched the next phase of its action plan to combat scams, unveiling a suite of new resources
The ACMA has issued formal warnings to four telcos for failing to join the TIO Scheme as required.