As a telco, you are responsible for knowing and following the phone number rules.
Telco rules for managing phone numbers
Customers can usually keep their phone numbers when changing telcos
A fee applies to certain numbers every year
Update the industry database with customer information
Find out who can access the numbers database
The ACMA is backing reform of current telecommunication regulatory safeguards.
CCS has refunded over $1,000 to a customer after intervention from the ACMA.
The ACMA today launched the next phase of its action plan to combat scams, unveiling a suite of new resources