As a telco, you are responsible for knowing and following the phone number rules.
Telco rules for managing phone numbers
Customers can usually keep their phone numbers when changing telcos
A fee applies to certain numbers every year
Update the industry database with customer information
Find out who can access the numbers database
The ACMA has today released a list of the top five phone scams most commonly reported to the agency
The ACMA has enhanced rules for telcos in order to better protect people against the ‘bill shock’
Exetel Pty Ltd has paid a $12,600 infringement notice issued by the ACMA for failing to lodge complaints reports on time
