As a telco, you are responsible for knowing and following the phone number rules.
Telco rules for managing phone numbers
Customers can usually keep their phone numbers when changing telcos
A fee applies to certain numbers every year
Update the industry database with customer information
Find out who can access the numbers database
The ACMA has issued a formal warning to digital marketer Localsearch Operations Pty Ltd (Localsearch).
MOU sets out a refreshed approach to collaboration and information sharing on compliance, enforcement and systemic issues.
The ACMA is aware of Telstra’s suspension of Local Number Porting (LNP) due to the impact of COVID-19.