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Eligible Revenue Portal 2019-20

Eligible Revenue submissions are made to us through TELLER.

The TELLER Eligible Revenue portal assists industry by streamlining the regulatory compliance process. TELLER allows carriers to submit their revenue information to the ACMA.  

Who is required to report eligible revenue for the 2019–20 period?

Each carrier that held a carrier license at any time during the 2019–20 financial year (1 July 2019 to 30 June 2020) must report eligible revenue information to us by 31 October 2020.

Reporting requirements are based on whether a carrier is either:

Accessing Teller

AUSKey Authentication has been replaced with myGovID.

Participating persons are now required to use a myGovID to access the TELLER portal to submit their eligible revenue returns.

More information on how to access TELLER with myGovID.

Once you have registered for myGovID, you can access TELLER. You will receive an ‘authentication code’ on your device. Enter the code when directed to the authentication page. After this, you will be redirected to TELLER.

If you are accessing the TELLER portal for the first time, you will need to obtain a ‘one-time token’ from the ACMA by contacting our Revenue Assurance Team on (02) 6219 5355 or til@acma.gov.au.

How do I get access to TELLER?

Non-participating persons

If your revenue is less than the AUD $25 million revenue threshold for the eligible revenue period, you will not be required to have a myGovID to have access to TELLER.

Participating persons

If your revenue is AUD $25 million or above the revenue threshold for the eligible revenue period, you will be required to have a myGovID to have access to TELLER. The first time you access the new system, you’ll be required to enter a one time token.

If the carrier has the same ultimate Australian parent entity as one or more other carriers, this calculation is to be performed on a group basis, in accordance with the ER Determination.

Lodging an eligible revenue submission using TELLER

To make an online eligible revenue submission on TELLER, you must have access to the system. For information on how to obtain your access, please refer to the Eligible revenue submission handbook.

By clicking the buttons below to log into TELLER, you are agreeing to the TELLER Terms and Conditions for use
Non-participating persons Action

If your revenue is below the AUD $25m revenue threshold for the 2019–20 eligible revenue period, you are required to lodge an eligible revenue submission form in TELLER and provide an eligible statutory declaration (ESD) to the ACMA by 31 October 2020.

Please download and complete the ER portal ESD template prior to submitting it in TELLER.

Please note, as part of the Telecommunications monitoring framework—for non–participating persons, we may request carriers to provide supporting evidence to substantiate the claim made on the ESD to ensure that there is a fair assessment of carrier revenues. Therefore, carriers are encouraged to complete the revenue calculation either in TELLER or alternatively as a supporting document uploaded in TELLER accompanying their ESD.

To make an eligible revenue submission and submit your ESD, and any supporting documentation.

TELLER login
(Below AUD $25m revenue threshold)

 

Participating persons Action

If your revenue is AUD $25m or above the revenue threshold for the 2019–20 eligible revenue period, you are required to provide a Return by completing the eligible revenue submission form in TELLER and provide the following information to the ACMA by 31 October 2020:

  • a copy of the financial statements on which the Return is based, including copies of the financial statements of the declared related parties; and
  • an outline of your business structure.

The ACMA may request carriers to provide supporting evidence to substantiate claims made in a Return.

To make an eligible revenue submission.

TELLER login
(At or above AUD $25m revenue threshold. myGovID required)

 

If you are unable to make an online eligible revenue submission using TELLER, please contact the Revenue Assurance Team on (02) 6219 5355 or email til@acma.gov.au.

System requirements

Internet Explorer (version 8 or later) is the recommended browser for use for the TELLER system. The system may also work with other browsers, but have not been tested by the ACMA.

Useful information

For participating and non-participating persons

Eligible revenue submission handbook

For non-participating persons

Telecommunications monitoring framework—for non–participating person

TELLER quick guides

TELLER information

Completing an online submission for a carrier with eligible revenue less than AUD $25 million - for non-participating persons

Completing an online submission for a carrier with eligible revenue AUD $25 million or above - for participating persons

 

Other references

Eligible revenue reporting

B01 Form - Authorised contact form

Other information

Legislation

Licensed telecommunications carriers

Previous TIL Documents

You can view telecommunications funding instruments and assessments for previous eligible levy periods on our website.

Release of information provided to the ACMA

The ACMA may be required to release information contained in Eligible Revenue Returns and accompanying documents under the Freedom of Information Act 1982 or for other reasons including for the purpose of parliamentary processes or where otherwise required by law (for example, a court subpoena). While the ACMA seeks to consult, and where required will consult, submitters of confidential information before that information is provided to another party, the ACMA cannot guarantee that confidential information will not be released through these or other legal means.

Sharing of information

Under the Australian Communications and Media Authority Act 2005, the ACMA may disclose certain information to the Minister for Communications, Cyber Safety and the Arts, authorised officials of that Department of Transport, Regional Development and Communication, Royal Commissions, and other Commonwealth authorities as required.

How do I obtain further information?

For further information, please contact the Revenue Assurance Team by email til@acma.gov.au or phone (02) 6219 5355.

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