Who is required to report eligible revenue?
Each carrier that held a carrier licence at any time during the 2022–23 financial year (1 July 2022 to 30 June 2023) must report eligible revenue information to us by 31 October 2023.
Reporting requirements are based on whether a carrier is either:
- a participating person: has AUD $25 million or more of initial sales revenue, gross telecommunications sales revenue or eligible revenue (revenue threshold) for the eligible revenue period (as defined in section 44 of the Telecommunications (Consumer Protection and Service Standards) Act 1999 (the TCPSS Act).
- a non-participating person: has less than AUD $25 million of initial sales revenue, gross telecommunications sales revenue or eligible revenue for the eligible revenue period (as defined in the Telecommunications (Participating Persons) Determination 2015, made under paragraph 44(2) of the TCPSS Act).
Accessing TELLER
Participating persons are now required to use a myGovID to access the TELLER portal to submit their eligible revenue returns.
More information on how to access TELLER with myGovID.
Once you have registered for myGovID, you can access TELLER. You will receive an ‘authentication code’ on your device. Enter the code when directed to the authentication page. After this, you will be redirected to TELLER.
If you are accessing the TELLER portal for the first time, you will need to obtain a ‘one-time token’ from the ACMA by contacting our revenue assurance team on (02) 6219 5355 or til@acma.gov.au.
If your revenue is AUD $25m or above the revenue threshold for the eligible revenue period, you are required to provide a Return by completing the eligible revenue submission form in TELLER and provide the following information to the ACMA by 31 October 2023:
- a copy of the financial statements on which the return is based, including copies of the financial statements of the declared related parties
- an outline of your business structure.
The ACMA may request carriers to provide supporting evidence to substantiate claims made in a return.
How do I get access to TELLER?
Non-participating persons
If your revenue is less than the AUD $25 million revenue threshold for the eligible revenue period, you will not be required to have a myGovID to have access to TELLER.
Participating persons
If your revenue is AUD $25 million or above the revenue threshold for the eligible revenue period, you will be required to have a myGovID to have access to TELLER. The first time you access the new system, you’ll be required to enter a one-time token.
If the carrier has the same ultimate Australian parent entity as one or more other carriers, this calculation is to be performed on a group basis, in accordance with the ER Determination.
Lodging an eligible revenue submission using TELLER
To make an online eligible revenue submission on TELLER, you must have access to the system. For information on how to obtain your access, please refer to the eligible revenue submission handbook.
Participating person
If your revenue is AUD $25m or above the revenue threshold for the eligible revenue period, you are required to provide a return by completing the eligible revenue submission form in TELLER and provide the following information to the ACMA by 31 October 2023:
- a copy of the financial statements on which the return is based, including copies of the financial statements of the declared related parties
- an outline of your business structure.
The ACMA may request carriers to provide supporting evidence to substantiate claims made in a return.
Non-participating person
If your revenue is below the AUD $25m revenue threshold for the eligible revenue period, you are required to lodge an eligible revenue submission form in TELLER and provide an eligible statutory declaration (ESD) to the ACMA by 31 October 2023.
Please download and complete the ESD template prior to submitting it in TELLER.
Please note, as part of the Telecommunications monitoring framework—for non–participating persons, we may request carriers to provide supporting evidence to substantiate the claim made on the ESD to ensure that there is a fair assessment of carrier revenues. Therefore, carriers are encouraged to complete the revenue calculation either in TELLER or alternatively as a supporting document uploaded in TELLER accompanying their ESD.
If you are unable to make an online eligible revenue submission using TELLER, please contact the revenue assurance team on (02) 6219 5355 or email til@acma.gov.au.
Useful information
|
For participating and non-participating persons |
|
|
For non-participating persons |
Telecommunications monitoring framework – for non–participating person |
|
TELLER quick guides |
Completing an online submission for a carrier with eligible revenue less than AUD $25 million - for non-participating persons Completing an online submission for a carrier with eligible revenue AUD $25 million or above - for participating persons |
|
Other references |
Other information
Legislation
Licensed telecommunications carriers
-
The list of licensed carriers includes carrier licence numbers and details of nominated carrier declarations.
Previous TIL Documents
You can view telecommunications funding instruments and assessments for previous eligible levy periods on our website.
Release of information provided to the ACMA
The ACMA may be required to release information contained in eligible revenue returns and accompanying documents under the Freedom of Information Act 1982 or for other reasons including for the purpose of parliamentary processes or where otherwise required by law (for example, a court subpoena). While the ACMA seeks to consult, and where required will consult, submitters of confidential information before that information is provided to another party, we cannot guarantee that confidential information will not be released through these or other legal means.
Sharing of information
Under the Australian Communications and Media Authority Act 2005, the ACMA may disclose certain information to the Minister for Communications, authorised officials of the Department of Transport, Regional Development, Communication and the Arts, Royal Commissions, and other Commonwealth authorities as required.
How do I obtain further information?
For further information, please contact the revenue assurance team by email til@acma.gov.au or phone (02) 6219 5355.