Choose the right plan
The right plan will depend on how you want to use your phone and how much you want to pay.
For independent advice on finding the right mobile plan, see the Australian Competition and Consumer Commission's guide to Choosing a mobile plan.
Check if the network covers your area
All phone companies lease their service from one of Australia's 3 network operators:
- Telstra
- Optus
- Vodafone
These networks have different levels of coverage across Australia.
Select the features you need
Telcos have to give you information that helps you compare products and services.
The best source is the Critical Information Summary for each product. You’ll find these on telcos’ websites or you can contact them and ask for a copy.
Prepare to sign a contract
Make sure you understand your telecommunications contract before you agree to it. In most cases, you can't change your mind afterwards.