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Step 5: label your product

A compliance label shows that your product complies with our rules. It has the Regulatory Compliance Mark (RCM) symbol.

After completing this final step, you can supply your product to the Australian market.

The RCM replaces the A-Tick and C-Tick compliance marks. You can keep supplying products that you labelled with the A-Tick or C-Tick before 1 March 2016, until the stock runs out.

When to apply your label

Check your product's labelling notice for whether it needs a label.

Generally all products we regulate need a label to show they comply with our requirements.

There is an exemption for certain cabling products.

You cannot automatically supply a product with an overseas compliance mark (for example, the CE or FCC mark).

Only apply a label once you have completed steps 1 to 4.

How to apply the label

It is your responsibility as a supplier to make sure you correctly apply the label. This means it meets our physical rules.

Generally product manufacturers include the label when preparing the product.

You can also give permission to a third party, such as an authorised agent.

Ultimately the responsibility still rests with you.

Physical rules

Check your product's labelling notice for our physical rules.

Generally they cover:

  • The label must be legible and visible to the unaided eye.
  • The label may be in any colour, as long as it is visible. This might be through contrast with the background colour or marking in relief (for example, moulding or engraving).
  • The Regulatory Compliance Mark (RCM) must be no smaller than 3 millimetres in height.
  • The label should be a permanent feature on your product.
  • You must apply the label to a surface of your product that is easily accessible.
  • You can apply the label by any suitable means (for example, printing, painting, moulding, etching or engraving).
  • The label should be durable, meaning not likely to fall off, be washed off or fade. 

If a product has a built-in display, you may show it electronically rather than on the surface of your product. (Displays that connect to the product, but are external, are not built-in.)

Your product instructions for the consumer must explain how they can view the electronic label. For example:

  • during the product’s power up sequence
  • under the product’s system information page
  • under the product’s help menu

If it is not practical to apply a label to the surface of your product (and you do not show it using a built-in electronic display), apply the label to both the:

  • surface of your product packaging
  • product documents (such as instructions or warranties) for the consumer

A label on the surface of your product packaging must:

If you do not apply a label to the surface of your product, you must keep records that say:

  • why you did not apply the label to the surface
  • where you applied the label instead

This does not count if you label electronically.

Download the Regulatory Compliance Mark

The Regulatory Compliance Mark (RCM) shows that a product is safe to supply to the Australian market.

Electrical Equipment Safety System

The Electrical Equipment Safety System (EESS) also uses the Regulatory Compliance Mark.

EESS is managed by participating jurisdictions of the EESS. Questions about registration, such as registration fees (supplier or product), need to be sent to the EESS website.

You can also contact EESS enquiries on 1300 362 128 or via email: eessadmin@oir.qld.gov.au

Next up: Cabling products that do not need a label
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