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Statutory Infrastructure Provider regime

The Statutory Infrastructure Provider (SIP) regime has been introduced so that all Australians can access modern broadband services.

The SIP regime explained

The SIP regime commenced on 1 July 2020. It is set out under Part 19 of the Telecommunications Act 1997

SIPs are carriers that must provide basic wholesale broadband services in the areas they service. This includes voice services if they operate fixed-line or fixed-wireless networks.

How it works

NBN Co is the default SIP for most Australian premises. Other carriers can also be SIPs where they have installed telco network infrastructure to connect premises in new real estate developments, shopping centres or apartments.

SIPs have an obligation to:

  • connect premises
  • supply wholesale broadband services to retail service providers on reasonable request.

The ACMA’s role

We are responsible for enforcing the SIP obligations. If a provider does not meet its SIP obligations, we have a range of enforcement mechanisms available; for example, formal warnings, infringement notices or remedial directions.

We also maintain a national register of SIPs and their service areas. It includes the location of all superfast broadband service areas and the SIP that is responsible.

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