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Why we undertake research
The ACMA's role is to report to, and advise, the Minister for Communications. We keep industry and the public informed about:
- telecommunications
- radiocommunications
- broadcasting
- some online services.
Our research program provides an independent evidence base for decision-making as a regulator. We also undertake research that informs:
- strategic planning
- public consultations
- future regulatory priorities.
View our research index.
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How we collect research and data
As an expert and independent regulator operating in the public interest, we use research and data:
- as an evidence base for decision-making
- to stay informed about market developments and consumer trends.
We work with independent research agencies to conduct surveys on:
- communications and media use
- consumer attitudes and behaviours
- other topics relevant to our regulatory responsibilities.
We also gather intelligence and insights from a range of sources to understand the markets we regulate. This includes identifying domestic and international regulatory developments. Data is also sourced from third-party datasets and subscriptions to gain broader insights and analyse trends.
The data we gather from media and communications industry reporting and monitoring of industry compliance with obligations and rules helps us to:
- understand industry and consumer outcomes
- monitor market developments
- support evidence-based regulatory decisions and public reporting.
Planned research projects
| 2026–27 research projects | What the project will deliver |
|---|---|
| News media in Australia |
This research supports the Media Diversity Measurement Framework by examining how Australians access, engage with, trust and are impacted by news. Findings are published as part of the News media in Australia report series and help address key evidence gaps relating to news consumption behaviours and attitudes. This research uses ACMA annual consumer survey data along with qualitative interviews to identify a series of consumer segments. It provides a deeper understanding of the attitudes and behaviours that shape news consumption habits. Our news research examines how Australian adults use AI tools for news and engage with non-professional news creators. This work explores usage patterns, motivations, and perceived benefits and limitations associated with these emerging forms of news consumption. |
| Communications and media in Australia | Based on ACS data, this ongoing series features a range of research looking at the Australian communications and media landscape. |
| Consumer purchasing habits for mobile phones | This research will examine mobile phone purchasing behaviours among Australian consumers. It will focus on non-traditional purchasing channels. |
The ACMA may also release additional research that supports our regulatory work.
Updates to the program may occur as our research requirements evolve in response to changing external and organisational priorities.
Legislative basis for our research
Our research focus helps us to fulfil the regulatory functions in the Australian Communications and Media Authority Act 2005 and legislation related to our telecommunications, radiocommunications, broadcasting and online content functions.
Our research program also helps us to meet our requirements under the Regulatory Performance Guide.