Telstra has committed to an independent review after it mistakenly disabled the connection to the emergency call relay service used by people with hearing and speech impairments.
Starlink has received a formal warning for failing to comply with telco industry rules relating to complaints record-keeping
Circles Australia Pty Limited (trading as Circles.Life) has paid a penalty for failing to comply with telco customer identity verification rules
Betchoice Corporation Pty Ltd, trading as Unibet, has paid a $1,014,120 penalty for failing to close the accounts of 954 of its customers who had registered with BetStop – the National Self-Exclusion Register™.
Online gambling provider PointsBet Australia Pty Ltd has paid a $500,800 spam penalty after breaching Australia’s e-marketing and gambling self-exclusion laws.
Telco customers will be better informed during network outages under new rules made by the ACMA.
A new report has revealed the rankings of Australian telcos when it comes to customer complaint handling performance metrics.
The ACMA has released its preliminary views on options for the future use of spectrum licences that support communications services across Australia.
The ACMA has found comments made during broadcasts of the Kyle & Jackie O Show breached decency rules
Foxtel Cable Television Pty Limited has breached gambling advertising rules during the broadcast of an AFL match in April 2024.
