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Broadcaster compliance with TV captioning obligations

All commercial, national and subscription TV licensees have captioning obligations they must comply with.

Each year, commercial and national broadcasters must send us a report showing:

  • what percent of programs on primary channels had captions between 6am and midnight
  • the number of hours when technical problems prevented captioning
  • any exemptions or target reduction orders granted
  • why they didn't meet their obligations (if applicable) and what they have done to address this

This is the CAP05 report. It is a condition of their licence under the Broadcasting Services Act 1992.

We review their reports and publish them on this page.

You can complain to us if you believe one of the free-to-air TV channels has not provided:

  • enough hours of captioning
  • captioning that is readable, accurate and comprehensible, so that captions are meaningful to viewers

Network name

Each year, subscription TV broadcasters must also send us a report showing:

  • what percent of total duration of programs transmitted was captioned for each category of service
  • any exemptions or target reduction orders granted
  • why they didn't meet the target (if applicable) and what they have done to address this

This is the CAP06 report. It is a condition of their licence under the Broadcasting Services Act 1992.

We review their reports and publish them on this page.

You can complain to us if you believe one of the subscription TV channels has not provided:

  • enough hours of captioning
  • captioning that is readable, accurate and comprehensible, so that captions are meaningful to viewers

Network name

The annual captioning compliance reports for 2018-19 will be published shortly.

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