BetStop will be launched in the coming months. We will have more details on the launch date soon.
When it is ready, you will be able to self-exclude from all licensed interactive wagering services for a minimum of 3 months and up to a lifetime.
BetStop will be free, and your personal details will be protected.
If you self-exclude, wagering providers will be required to close all your betting accounts and must not:
- let you place a bet
- let you open a new account
- send you marketing messages.
BetStop will be live soon. If you’d like to sign up to BetStop, leave your email address above and we’ll contact you when it’s live.
Delivery of BetStop
We have appointed Big Village (formerly known as Engine Australia) to build and run BetStop.
We have undertaken trials of the service with industry ahead of a launch in the coming months.
We are consulting with the wagering industry, consumers and advocacy groups about BetStop. This includes system design, privacy arrangements, rules and cost recovery.
Changes to the law
Changes were made to the Interactive Gambling Act 2001 in December 2019 to allow us to set up BetStop.
We have made rules (the Register rules) that set the technical and operational details for BetStop.
We consulted publicly on the rules and developing the register between February and March.
A new law will help us recover the register’s costs from the wagering industry. We will make a determination that will detail how the costs will be levied on wagering providers.
If you are a licensed interactive wagering provider, find out more about your obligations.
Consumer Protection Framework
In November 2018, federal, state and territory governments launched the National Consumer Protection Framework.
BetStop is one of 10 ways the framework will help protect users of Australian interactive wagering services.
If you or someone you know needs help, call the national gambling helpline on 1800 858 858, or visit Gambling Help Online.
While BetStop is being developed, you can directly contact wagering providers to self-exclude.
You can also register with the Northern Territory Racing Commission, regardless of where you live in Australia, to exclude from providers licensed in the NT. This includes many of the larger providers.