What you can ask us to review
We manage licensing for radiocommunications in Australia.
When we decide whether to grant a licence, we think about how to best protect Australia's spectrum frequencies and the people who use them.
You can only ask us to review a licence decision we make if it affects you directly. You cannot ask us to review a decision we make that affects someone else.
We list the types of decisions you can ask us to review in the application for review of a decision.
Asking us to review a decision is not the same as:
- giving feedback
- making a complaint about our service
- making a complaint about a program
If you wish to give feedback or complain about our service, call our customer service centre on 1300 850 115 or email us.
If you are unhappy with how we handle your complaint, you can contact the Commonwealth Ombudsman.
If you are unhappy about a program, you can complain about something on TV or radio.