Internet publications

Regulatory guide 3 - Information-sharing under Part 7A of the ACMA Act

The purpose of this guide is to explain the nature of the discretion conferred on the ACMA under Part 7A of the ACMA Act.

Regulatory guide No. 2—Purpose of an investigation under the Broadcasting Services Act

The Broadcasting Services Act 1992 (BSA) imposes an obligation on the ACMA to conduct investigations in certain instances as ...

Regulatory guide No. 1-Enforceable undertakings

The purpose of this guide is to explain the ACMA’s approach to accepting EUs.

Telecommunications in Australia: Report on interception and disclosures 2018– 19

This report examines cooperation with law enforcement agencies and the cost of compliance

Regulatory guide No. 6—Publication of investigations and enforcement actions

This guide explains the ACMA’s approach to public comment and publicity of its investigations and enforcement actions

Telco customer service report

This is a report on the customer service performance of five major Australian telcos

BI-484 Investigation report

ACMA notices and enforceable undertaking - Southern Cross

BI-501 Investigation report