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Action on spam and telemarketing

Telemarketing and spam emails or SMS messages are an issue for many Australians. We protect the public by promoting and enforcing the law.

Our approach

We provide the Do Not Call Register (DNCR), promoting responsible industry practice and monitor and enforce compliance with the law.

Our activities depend on the risk of harm and the impact on consumers. We can:

  • provide compliance information to industry
  • contact businesses to warn them when we receive complaints
  • investigate serious or ongoing problems
  • take enforcement action where warranted

We rely on information from different sources, including complaints, reports, industry feedback and information from international regulators.

If you think someone has broken the rules you can complain to us about spam and telemarketing.  

You can sign up to our e-bulletin to receive information about our action on telemarketing, spam and scams.

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