We regulate communications and media
to contribute to maximising the economic and social benefits of communications infrastructure, services and content for Australia.

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An increasing number of telco customers are turning to the Telecommunications Industry Ombudsman for dispute resolution according to the latest ACMA quarterly customer complaints handling performance report.

TPG has been issued with a formal warning after it failed to notify Telstra —the entity responsible for the Triple Zero emergency call service— in a timely manner that an outage had affected emergency calls from its network.

In March 2025 Free TV Australia completed a review of its Commercial Television Industry Code of Practice 2015 and submitted a revised code to the ACMA for registration.