3.1 Certified telco application form

Telco details

As you are already a participating telco, the following 3 fields will auto-populate:

  1. Your ABN will auto-populate in the Australian Business Number (ABN) field.
  2. Your company name as registered on the Australian Business Register (ABR) will auto-populate in the Telco name field.
  3. Your business name as provided in your application to participate in the register will auto-populate in the Business name field.

You must then:

  1. Enter your company web address in the Website field.
  2. Enter you company address in the Contact address field. 
A screenshot of the telco details section of the application for originating telco to become certified telco form. The ABN field is numbered 1, telco name field numbered 2, the business name field is numbered 3, the website field is numbered 4 and the contact address field is numbered 5.

Application requirements.

To be approved as a certified telco, you must provide evidence that you:

  • have robust processes in place, and
  • will use those processes (for example, evidence that these processes have been included in your internal procedures and staff will receive training)

to accurately confirm the following information for non-ABN entities: 

  • the identity of the individual making the application, using an identification verification service.

Note: Identity verification service means:

  1. an identity verification service as defined in section 5 of the Identity Verification Services Act 2023, or
  2. a service designed to provide a high assurance level to verify an individual’s identity accurately, including through the use of government-issued identity documents, biometric or other information. This includes services that have been authorised, approved, or recognised by a foreign government. 
  • that the individual making the application is an entity representative
  • that the entity has been officially recognised or certified by a governing body, regulatory authority or accreditation organisation in the country in which the entity is based.
  1. Click the Upload document button to upload your supporting documents.
A screenshot of the application requirements section of the certified telco application form. The upload document button is highlighted and numbered 6.

Applicant contact details

This field will auto-populate with details from your ACMA Assist account. These details will be used to contact you throughout the registration process. 

  1. Update thedetails in the Applicant contact details fields.
  2. Check the box to certify that the information you have provided is true and correct.
  3. Click the Submit button.
A screenshot of the applicant contact details section of the certified telco application form. The contact details fields are highlighted and numbered 7, the check box - I certify that the information provided in this form are true and correct is numbered 8 and the and the submit button highlighted and numbered 9.

You will receive an email notifying you of your successful submission. Once your application has been processed, you will receive an email notifying you of the outcome. 

Last updated: 11 February 2026
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