Action on content complaints and investigations: July to September 2025

On this page
Accessed broadcast matters We completed 43 assessments
Commenced investigations Our assessments led to 3 investigations
Finalised invetigations We finalised 25 investigations
Breach finding There were 19 investigations with breach findings

Assessments

The co-regulatory framework is set out in the Broadcasting Services Act 1992. It gives broadcasters the chance to respond to – and resolve – all complaints about alleged breaches of broadcasting codes before we get involved. 

If the complainant:

  • has been to the broadcaster and isn’t satisfied with the response
  • has not received a response

we assess their complaint to decide if we investigate.

We also assess all complaints that allege a breach of licence conditions and standards.
 

Assessment decisions

Graph showing assessment decisions over the last 3 months.

 

Assessment decisions by sector

Graph showing assessment decisions by sector over the 3 months

Please note: 13 assessments for community broadcasters related to a syndicated program broadcast by 13 licensees.

 

Investigations finalised

Graph showing investigations finalised over the past 3 months.

 

Investigations finalised by sector

Graph showing investigations finalised by sector over the past 3 months.

Please note: 9 commercial radio investigations, relating to the Kyle & Jackie O show were covered by one investigation report (see table at bottom of report). The investigation report made findings against 2 licensees.

 

Average time taken to finalise closed investigations, as at 30 September 2025

Graph showing average time taken to finalise completed investigations over the past 3 months.

Finalised investigations

The table below shows finalised broadcasting investigations and the relevant provisions. Breaches found are shown in bold and links to investigation reports are in the first column.

Investigation number

Date of broadcast / broadcaster

Description

Provisions investigated
The Community Radio Broadcasting Codes of Practice 2008 & Schedule 2 of the BSA 

 

BI-747 BI-748

 Sutherland Shire Community Radio Association Inc. (2SSR)

Time limit on sponsorship announcements

 
  • Breach of paragraph 9(3)(b) of Schedule 2 to the BSA [time limit on sponsorship announcements]

BI-743

 Northside Broadcasting Incorporated (2NSB)

Time limit on sponsorship announcements

 
  • Breach of paragraph 9(3)(b) of Schedule 2 to the BSA [time limit on sponsorship announcements]

BI-714

 Radio Skid Row Ltd

Not broadcast material that may incite, encourage, or present for its own sake violence or brutality

Not broadcast material that is likely to stereotype, incite, vilify or perpetuate hatred or attempt to demean any person or group on the basis of nationality, race or religion
  • No breach of Code 3.1(a) of the Community Broadcasting Codes of Practice 2008  

  • No breach of Code 3.3 of the Community Broadcasting Codes of Practice 2008 

     

 BI-715

 Radio Skid Row Ltd

Community participation in operations

Community participation in programming

 
  • Breach of paragraph 9(2)(c)(i) of Schedule 2 to the BSA [encourage participation in operations]
  • Breach of paragraph 9(2)(c)(ii) of Schedule 2 to the BSA [encourage participation in programming]
Broadcasting Services (Television Captioning) Standard 2023 & Schedule 2 of the BSA 

BI-712 

 Channel Seven Adelaide Pty Ltd Captioning
  • No breach of paragraph 7(1)(o) of Schedule 2 to the BSA [licence condition requiring compliance with applicable provisions of Part 9D of the BSA]

  • Failures to comply with subsection 130ZZA(4) in Part 9D of the Broadcasting Services Act 1992 were 

    disregarded under subsection 130ZZA(7A) [disregard breaches caused by significant, unforeseen technical difficulties]
Schedule 2 of the BSA (Election advertisements during the blackout period)

BI-746

 Prime Television (Victoria) Pty Limited Political matter
  • Breach of the licence condition at subclause 3A(2) of Schedule 2 to the Broadcasting Services Act 1992 [election advertisements during the blackout period]
The Commercial Television Industry Code of Practice 2015 (revised 2018)

BI-745 

 Channel Seven Sydney Pty Limited [7Mate] Classification
  • Breach of clause 2.1.1 of the Commercial Television Industry Code of Practice 2015

BI-741

 Queensland Television Ltd [110 Nine QTQ] Classification
  • No breach of clause 2.1.1 of the Commercial Television Industry Code of Practice 2015

BI-742

 General Television Corporation Proprietary Limited [101 Nine GTV] Classification
  • No breach of clause 2.1.1 of the Commercial Television Industry Code of Practice 2015
The Commercial Radio Code of Practice 2017 (revised 2018)

BI-728 

 Maryborough Broadcasting Company Pty Limited Decency
  • Breach of 2.2 [generally accepted standards of decency] of the Commercial Radio Code of Practice 2017 

BI-727

 Gold Coast FM Pty Ltd Decency
  • Breach of 2.2 [generally accepted standards of decency] of the Commercial Radio Code of Practice 2017 

BI-726

 Triple M Brisbane Pty Ltd Decency
  • Breach of 2.2 [generally accepted standards of decency] of the Commercial Radio Code of Practice 2017 

BI-724

 Triple M Sydney Pty Ltd Decency
  • Breach of 2.2 [generally accepted standards of decency] of the Commercial Radio Code of Practice 2017 

BI-717, BI-729, BI-731, BI-734

 KIIS 1011 / Double T Radio Pty Ltd Decency, complaints handling
  • Breaches of 2.2 [generally accepted standards of decency]
  • Breach of 10.11 [respond to complaint in 30 days] of the Commercial Radio Code of Practice 2017

 

BI-716, BI-725, BI-730, BI-732, BI-733

 KIIS 1065 / Commonwealth Broadcasting Corporation Pty Ltd Decency, complaints handling
  • Breaches of 2.2 [generally accepted standards of decency]
  • Breach of 10.11 [respond to complaint in 30 days] of the Commercial Radio Code of Practice 2017

 

BI-713 

 Festival City Broadcasters Pty Ltd Decency
  • No breach of Commercial Radio Code of Practice 2017 (revised in 2018)
The ABC Code of Practice 2024

BI-718 

Australian Broadcasting Corporation

 

Accuracy

Impartiality
  • No breach of accuracy

  • No breach of impartiality

    of the ABC Code of Practice 2024

     

Accessibility file

15.15 KB
Data file: Action on content complaints and investigations – July to September 2025
Last updated: 08 December 2025
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