Action on content complaints and investigations: April to June 2025

On this page
Accessed broadcast matters We completed 32 assessments
Commenced investigations Our assessments led to 8 investigations
Finalised invetigations We finalised 5 investigations
Breach finding There were 3 investigations with breach findings

Assessments

The co-regulatory framework is set out in the Broadcasting Services Act 1992. It gives broadcasters the chance to respond to – and resolve – all complaints about alleged breaches of broadcasting codes before we get involved. 

If the complainant:

  • has been to the broadcaster and isn’t satisfied with the response
  • has not received a response

we assess their complaint to decide if we investigate.

We also assess all complaints that allege a breach of licence conditions and standards.

Assessment decisions

Graph showing the assessment decisions over the past 3 months.

 

Assessment decisions by sector

Graph showing assessment decisions by sector over the past 3 months.

 

Investigations finalised

Graph showing finalised investigations over the past 3 months.

 

Investigations finalised by sector

Graph showing investigations finalised by sector over the past 3 months.

Average time taken to finalise closed investigations, as at 30 June 2025

Graph showing the average time taken to finalise investigations over the past year.

Finalised investigations

The table below shows finalised broadcasting investigations and the relevant provisions. Breaches found are shown in bold and links to investigation reports are in the first column.

Investigation number

Date of broadcast / Broadcaster

Description

Provisions investigated

  
The Community Radio Broadcasting Codes of Practice 2008 & Schedule 2 of the BSA 

BI-704

 Channel Seven Adelaide Pty Ltd Captioning
  • Breach of subsection 130ZZA(4) in Part 9D of the Broadcasting Services Act 1992.
  • Breach of subsection 130ZZA(4) is to be disregarded, as subsection 130ZZA(7a) is applicable [disregard breaches caused by significant, unforeseen technical difficulties].
  • No breach of paragraph 7(1)(o) of Schedule 2 to the BSA [licence condition requiring compliance with applicable provisions of Part 9D of the BSA].
  

 

BI-709

 Tamworth Broadcasting Society Inc (2YOU)

Prohibition on advertising

Time limit on sponsorship announcements

 
  • Breach of paragraph 9(1)(b) of Schedule 2 to the BSA [prohibition on advertising].
  • No breach of paragraph 9(3)(b) of Schedule 2 to the BSA [time limit on sponsorship announcements].
  

BI-707

 Sydney Educational Broadcasting Ltd (2SER) Complaint handling
  • Breach of Code 7.3(a) and Code 7.3(c) of Community Broadcasting Codes of Practice 2008.
  

BI-702

 Creative Community Radio Inc (6CCR)

Community participation in programming

Encouraging and assisting people not adequately served by other media to participate

Opposing and breaking down prejudice
  • No breach of paragraph 9(2)(c)(ii) of Schedule 2 to the BSA [encourage participation in programming].
  • No breach of code 2.1 [people not adequately served by other media encouraged and assisted to participate].
  • No breach of code 2.5 [oppose and break down prejudice].
  

Note: At the time of publishing, one finalised investigation is yet to be published while we consider enforcement action. This report will be updated if required. 

Accessibility file

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Data file: Action on content complaints and investigations – April to June 2025
Last updated: 29 July 2025
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