The ACMA has made new rules that means organisations that use branded identifiers in their SMS messages (such as “myGov” or “AusPost”) will need to register these identifiers with their telco provider.
The ACMA has found multiple breaches of the Commercial Radio Code of Practice in broadcasts of The Kyle and Jackie O Show, following extensive investigations into content.
Sydney-based community broadcaster Radio Skid Row 88.9FM has breached community participation rules in the Broadcasting Services Act 1992, following the dismissal of a volunteer presenter.
The ACMA has found Channel Seven Sydney Pty Limited breached classification rules during the broadcast of a fishing show that included highly inappropriate comments about domestic violence.
The ACMA has found four broadcast licensees in breach of decency rules due to comments broadcast on the Marty Sheargold Show about women’s sport.
Under an ACMA crackdown on mobile number fraud, Exetel Pty Ltd has paid a $694,860 penalty for failing to comply with laws that protect customers from scammers.
Betfair Pty Limited has paid a $871,660 penalty after sending commercial messages that did not comply with Australia’s spam laws to its VIP customers.
Four telcos have been issued formal warnings by the ACMA for failing to comply with rules designed to protect customers struggling to pay their internet and phone bills.
The ACMA is seeking comments on amended rules that will govern Australia’s SMS ID Register when it commences from 15 December 2025.
An increasing number of telco customers are turning to the Telecommunications Industry Ombudsman for dispute resolution according to the latest ACMA quarterly customer complaints handling performance report.
