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Sunsetting of the television captioning standard

We want to remake the Broadcasting Services (Television Captioning) Standard 2013.

Submissions now public
Days remaining 0 of 43 days
  • 1

    Consultation opened

    02 May 2023
  • 2

    Consultation closed

    13 Jun 2023
  • 3

    Outcome and submissions published

    07 Sep 2023

Key documents


We received 15 submissions to this consultation, which are available at the bottom of this page.

Our review found the existing standard was still working well to provide high-quality television captions to deaf and hard-of-hearing audiences and should be remade without change. On 31 August 2023, we made the Broadcasting Services (Television Captioning) Standard 2023.

Find out more about the remade standard and captioning obligations on broadcasters.

View our Auslan and captioned video, inviting deaf and hard-of-hearing people for their views on captioning quality.


Previous consultation: The issue

The Standard requires that captions must be readable, accurate and comprehensible, so that they are meaningful to viewers who are deaf or hard-of-hearing.

The Standard is due to sunset on 1 October 2023. It must be reviewed before it can be remade or amended.

We are reviewing the Standard and want your feedback. In its current form, does it remain an efficient and effective way to ensure hearing-impaired people have meaningful access to television content through quality captions?

We have also published a research document on the use and experience of consumer captioning. This is available in the key documents section above. You can find more information about this research on the ACMA website.   

Publication of submissions

Read about the ACMA’s policy regarding the publication of submissions.

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