|We looked into 134 enquiries and complaints|
|We completed 5 investigations into 7 gambling sites|
|We found 7 breaches of the Interactive Gambling Act 2001 (IGA)|
|We issued 2 formal warnings|
|We referred 4 websites to internet service providers for blocking|
Enquiries and complaints
Of the 134 enquiries and complaints we received, 115 (86%) were valid complaints that we could investigate under the IGA.
Make a complaint about a service you think is illegal.
We completed 5 investigations. One involved an Australian wagering operator over compliance with credit betting provisions in the IGA. This is an ACMA compliance priority for 2019 to 2020.
The investigations involved 7 gambling sites. We found 1 or more breaches of the IGA in 4 investigations. There were 7 findings of breaches:
- 6 for providing a prohibited interactive gambling service to Australian customers
- 1 for providing an unlicensed regulated interactive gambling service to Australian customers
Types of breaches
Learn more about protecting yourself from illegal gaming and wagering services.
|Formal warnings issued||2|
|Websites referred to internet service providers for blocking||4|
|URLs reported to family-friendly filter providers||3|
To raise awareness of the IGA and ensure people are complying with it, we work with many different bodies. These include:
- international and local regulators
- licensing authorities
- service providers
- sporting and racing organisations
- other federal government agencies