Telstra advised the ACMA early this morning of an issue causing intermittent disruptions to voice and data services across its network.
The ACMA has been actively engaging with a range of stakeholders, including the Triple Zero Custodian and Telstra in its capacity as both the network provider and the Emergency Call Person.
The ACMA is opening an investigation into whether Telstra has complied with its regulatory obligations, including those under the Telecommunications (Emergency Call Service) Determination 2019 and Telecommunications (Customer Communications for Outages) Industry Standard 2024.