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Instructions

Log in using myID

You need to download the myID app and create an account on your phone before completing the following steps. For more information, visit the how to set up page on the myID website.
1

Go to the ACMA Assist online portal

  1. Go to www.acma.gov.au
  2. Click on the Login to ACMA Assist button in the top right-hand corner of the ACMA homepage.
     

A screenshot of a computer showing the ACMA homepage.  The ACMA homepage URL and the Login to ACMA Assist button are highlighted and numbered 1 and 2 respectively.

2

Read the privacy information

  1. Click on the links to read about how the ACMA manages your personal information. The documents will open in a new tab. For myID privacy information, refer to the myID privacy policy.
     

    A screenshot of a computer showing the ACMA homepage. The privacy information is highlighted and numbered 3.

     

  2. Once you have read the information click on the ACMA Assist │ACMA tab to return to the ACMA Assist welcome page.

    A screenshot of a computer showing the ACMA homepage. The ACMA tab in the internet browser is highlighted and numbered 4.
     
  3. Click on the Sign up or log in button. 

     

    A screenshot of a computer showing the ACMA homepage. The sign up or log in button is highlighted and numbered 5.

3

Log in to myID Digital ID

  1. Click on the Continue with Digital ID button. You will be redirected to identity.gov.au

    A screenshot of a computer showing the Sign up or log in with your Digital ID pop up. The continue with Digital ID is highlighted and numbered 6. 
     

    The Log in with your email address option is only available for users with an existing account. New users must log in using their Digital ID.


     

  2. Click on the Select myID button.

    A screenshot of a computer showing the Australian Digital ID System home screen. The Select myID button is highlighted and numbered 7
     
  3. Enter the email address you used to set up your myID into the  myID email box.
  4. Click on the Get code button. 

    A screenshot of a computer showing the Australian Digital ID System Login screen. The myID email field and Get code button are highlighted and numbered 8 and 9 respectively. 

    You will be taken to a screen displaying a 4-digit code. 

    A screenshot of a computer showing the Australian Digital ID System code screen.
     
  5. Open the myID app on your phone.
  6. Enter the 4-digit code into the text boxes on your phone.
  7. Click on the Accept button.

    A screenshot of a mobile phone showing the Australian Digital ID System Login request screen. The enter code field and Accept button are highlighted and numbered 11 and 12 respectively.
4

Your ACMA assist account is now set up and ready to use.

Your ACMA Assist account is now set up and ready to use. You will be taken directly to the ACMA Assist homepage.  
 

A screenshot of a computer showing the ACMA Assist home page.

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