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Action on content complaints and investigations: January to March 2020

Assessed matters

We assessed 46 matters

Commence investigation

We started 3 investigations

Finalised investigation

We finalised 11 investigations

Breach

There were 5 investigations with breach findings

 

Decisions to investigate

We consider every complaint we receive and assess whether to investigate.

Number of matters / investigations

Figure 1

Investigations commenced or declined by sector

Figure 2

Investigations finalised

Figure 3

Investigations finalised by sector

Figure 4

Average time taken to finalise closed investigations as at 31 March 2020

Figure 5

Provisions investigated

The ACMA receives and investigates complaints about a variety of licence conditions, program standards and codes of practice. Broadcasting codes of practice investigations usually assess a broadcast against more than one provision of the relevant code.

The following table shows finalised investigations and the relevant provisions. Breaches found during this period are shown in bold.

Broadcasting Investigations finalised (breaches in bold)

Investigation number

Broadcaster

Description

Provisions investigated

Provisions of the Commercial Television Industry Code of Practice 2015 (revised 2018)

BI-521

22/05/2019: Channel Seven Queensland Pty Limited

 Seven News

BI-525

24/05/2019: Queensland Television Ltd (Nine Network0

Nine News

BI-526

27/07/2019: TCN Channel Nine Pty Ltd

M classified film was incorrectly scheduled

BI-542

9/10/2019: Network Ten (Sydney) Pty Ltd

Studio 10

Provisions of the National Broadcaster (ABC and SBS) codes

BI-519

12/05/2019 & 01/09/2019: ABC

Privacy and undue distress to victims

Licence conditions under the Radiocommunications Licence Conditions (Broadcasting Licence) Determination 2015 (the LCD) and Schedule 2 the Broadcasting Service Act 1992 (the BSA)

BI-507

Kibela Pty Ltd (as trustee for the Mars Family Trust)

Allegation that an open narrowcaster was providing a commercial radio broadcasting service

Provisions of Schedule 2 to the BSA

BI-517

Clarence Valley Christian Broadcasters

Community interest

BI-520

Noosa District Community FM Radio Association Inc

Community participation

  • 9(2)(c)(ii): encouraging participation in selection and provision of programs

BI-527

3/09/19 & 6/09/19: Peninsula Community Broadcasters Inc

Advertisements

  • 9(1)(b): will not broadcast advertisements

BI-528

3/09/19 & 6/09/19: Peninsula Community Broadcasters Inc

Advertisements

  • 9(1)(b): will not broadcast advertisements

BI-533

17/09/2019: Radio 6PR Perth Pty Ltd

Tobacco advertising

  • 8(1)(a): prohibition on tobacco advertising
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