Spam complaint form

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Important: We are currently experiencing a technical issue with the spam complaint form when using a mobile device. We request that you consider making your complaint on a desktop or laptop computer. If you need to use a mobile device, we recommend that you do not attach any files to your complaint and instead use the free text fields available in the complaint form. We expect to fix the issue soon.

 

Important note: Spam rules only apply to commercial messages. Political messages are not generally commercial. The ACMA is not able to act on complaints that are not covered by the spam rules. Complaints about non-commercial political messages may be directed to the authoriser of the message.

Before completing this form, please read our privacy statement to find out how we use the personal information you provide. 

It should take you less than 5 minutes to complete this form. But remember, the more information you can provide us, the better. We rely on your information to identify where people are breaking the spam rules.  

To consider your complaint, we need a copy of the message. 

This form can be used to complain about a spam email, SMS or instant message.  

To complain about a telemarketing call, visit donotcall.gov.au.  

To complain about scams, visit scamwatch.gov.au.

Last updated: 31 July 2025
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