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Scam alert: Toll road impersonation scams


Scammers are sending messages pretending to be toll road operators, including Linkt. If you’ve been sent a text claiming you have an overdue toll road account or insufficient funds, it could be a scam.

Linkt, operated by Transurban, provides accounts for toll road payments across Australia. Scam messages may come from an unknown number or have the word ‘Linkt’ in the sender display details to make them appear genuine.

These phishing scams are trying to trick you into clicking on a link that leads to a convincing – but fake – website designed to steal your personal or financial details.

If you are in any doubt about whether a message you have received about your toll road account is genuine, do not click on any links or rely on the information in the message. Instead, go to the Linkt website or app to log in to your account and check your recent activity.

This also applies to toll road messages from other companies – if in doubt, log in to your account or use a verified app from the company.

Linkt has more information about how to identify a legitimate message on its website, including examples of scam messages.

If you are a victim of a scam, contact your financial institution and phone provider to let them know what’s happened as quickly as possible.

Scammers target everyone. Learn more about how to protect yourself from phone scams on the ACMA website and make a report to Scamwatch.

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