Skip to main content

Action on broadcasting matters: October to December 2018

Valid-complaints png 41 broadcasting matters assessed

commenced-investigations png 14 investigations commenced

finalised-investigations png 10 investigations finalised

Breach png 3 investigations with breach findings

 

Quarterly highlights

Community broadcasters have a role in providing services not otherwise delivered by commercial and national broadcasters—particularly in producing material of local significance. It is important for local communities to participate in their community stations so that their voices, views and opinions are heard.

From 1 September 2018, a new requirement for community broadcasters to provide material of local significance came into effect. This is now factored into the ACMA’s assessment of community broadcasting licence allocations and renewals.

Since this time, the assessment of 14 licence renewals has focused on the delivery of local content. The 14 licensees reported broadcasting an average of 125 hours (or 74 per cent) of material of local significance in a sample week of 168 hours. Of the 125 hours, 80 per cent (or 100 hours) was content hosted or produced in the local area.

Broadcasting complaints and investigations

The ACMA considers every complaint it receives and assesses whether to investigate the complaint.

Number of broadcasting matters / investigations

Number of broadcasting matters investigations

Investigations commenced or declined by broadcast sector

Investigations commenced or declined by broadcast sector

Investigations finalised

Investigations finalised

Investigations finalised by broadcast sector

Investigations finalised by broadcast sector

Broadcasting: Average time taken to finalise closed investigations as at 31 December 2018
Broadcasting: Average time taken to finalise closed investigations as at 31 December 2018

Provisions investigated

The ACMA receives and investigates complaints about a variety of licence conditions, program standards and codes of practice. Broadcasting codes of practice investigations usually assess a broadcast against more than one provision of the relevant code.

The following table shows finalised investigations and the relevant provisions. Breaches found during this period are shown in bold.

Investigation number Broadcaster

 

Provisions investigated

 

Provisions of the Commercial Television Industry Code of Practice 2015

BI-431

Channel Seven Queensland Pty Ltd

  • 3.2.1(a): Distress
  • 7.3.1: Complaints

BI-429

TCN Channel Nine Pty Ltd

  • 5.7.2: Advertising—additional requirements

Provisions of the Broadcasting Services Act 1992

BI-437

Port Stephens FM Radio Inc

  • Schedule 2: para 9(2)(c)(ii) [community participation in the selection of programs]

BI-436

Sunshine FM Radio Association

  • Schedule 2: para 9(3)(b) [hourly time limit for sponsorship announcements]

BI-440

Channel Seven Queensland Pty Limited

  • Subsection 130ZR(1) of Part 9D [basic rule about captioning—primary channels—commercial TV and national TV]
  • Subsection 130ZUB(1) of Part 9D [breaches caused by significant, unforeseen technical difficulties to be disregarded—commercial TV]
  • Paragraph 7(1)(o) of Schedule 2 [licence condition to comply with Part 9D—captioning]

BI-420

Network Ten (Brisbane)
Pty Limited

  • Subsection 130ZR(1) of Part 9D [basic rule about captioning—primary channels—commercial TV and national TV]
  • Subsection 130ZZA(4) of Part 9D [compliance with Captioning Quality Standard]
  • Paragraph 7(1)(o) of Schedule 2 [licence condition to comply with Part 9D—captioning]

BI-421

Network Investments
Pty Ltd

  • Subsection 130ZR(1) of Part 9D [basic rule about captioning—primary channels—commercial TV and national TV]
  • Subsection 130ZZA(4) of Part 9D [compliance with Captioning Quality Standard]
  • Paragraph 7(1)(o) of Schedule 2 [licence condition to comply with Part 9D—captioning]

Provisions of the Subscription Television

BI-430

Foxtel Cable Television
Pty Ltd

  • 2.1(a): Unsuitable for broadcast (proscribed matter)

Provisions of the national broadcaster (ABC and SBS) codes

BI-428

Australian Broadcasting Corporation

  • 2.1: Accuracy
  • 2.2: Materially mislead audiences
  • 4.1: Impartiality

BI-426

Australian Broadcasting Corporation

  • 4.2: Diversity of perspectives
  • 4.5: Unduly favour perspectives

 

Back to top
FEEDBACK