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Action on broadcasting complaints: January to March 2018

Valid-complaints png 38 valid complaints assessed

commenced-investigations png 14 investigations commenced

finalised-investigations png 12 investigations finalised

Breach png 2 breaches of the relevant code/clause/standard found

Broadcasting complaints and investigations

The ACMA considers every complaint it receives and assesses whether to investigate the complaint.

Broadcasting complaints

Broadcasting complaints

Investigations commenced/declined by broadcast sector

Investigations commenced-declined by broadcast sector

Investigations finalised

Investigations finalised

Investigations finalised by broadcast sector

Investigations finalised by broadcast sector

Broadcasting: average time taken to finalise closed investigations as at 31 March 2018

Broadcasting average time taken to finalise closed investigations as at 31 March 2018

Provisions investigated

The ACMA receives and investigates complaints about a wide variety of licence conditions, program standards and codes of practice. Broadcasting codes of practice investigations commonly assess a broadcast against more than one provision of the relevant code.

The following table shows finalised investigations that considered provisions of the various codes of practice and Schedule 2 to the Broadcasting Services Act 1992. Breaches during this period are shown in bold.

Investigation number Broadcaster Provisions investigated
Provisions of the national broadcaster (ABC and SBS) codes
BI-349 Australian Broadcasting Corporation
  • 7.1 Harm or Offence
  • 7.3 Classification
BI-351 Australian Broadcasting Corporation
  • 7.1 Harm or Offence
  • 7.7 Stereotypes/Discrimination
BI-352 Australian Broadcasting Corporation
  • 7.1 Harm or Offence
  • 7.3 Classification
Provisions of the Commercial Television Industry Code of Practice 2015
BI-340 WIN Television QLD Pty Ltd
  • 2.1.1 Classification – general rules
BI-346 WIN Television NSW Pty Ltd
  • 3.4.1 Impartiality
BI-348 Network Ten (Melbourne) Pty Limited
  • 3.2.1(e) Distress
BI-354 TCN Channel Nine Pty Ltd
  • 2.1.1 Classification – general rules
  • 2.4.1 Classification – special care
  • 2.6.2 Material not suitable for broadcast
BI-355 WIN Television Vic Pty Ltd
  • 2.1.1 Classification – general rules
BI-356 Channel Seven Sydney Pty Limited
  • VIII of Appendix 3: Gambling commercial – must not mislead and deceive
  • X of Appendix 3: Gambling commercial – during Play during Live Sporting Event
BI-358 Channel 9 South Australia Pty Limited
  • 2.1.1 Classification – general rules
Provisions of the Subscription Broadcast Television Codes of Practice 2013
BI-350 Foxtel Cable Television Pty Limited
  • 3.1 Television Classifications
Provisions of Schedule 2 to the Broadcasting Services Act 1992
BI-339 Derwent Valley Community Radio Inc.
  • 9(1)(b) Advertising
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