3.2 Update your authorised contacts on the Australian Business Register (ABR)
Make sure the authorised contacts for your organisation on the ABR are up to date. To obtain access to the register after your telco applies to register a sender ID on your behalf, you either must be listed as an authorised contact on the ABR, or be approved by an authorised contact on the ABR. If the authorised contacts for your organisation on the ABR are not up to date, you will not be able to access the register.
View more information on how to update your authorised contacts.
Key terms
ABN (Australian Business Number)
Has the meaning given by section 41 of the A New Tax System (Australian Business Number) Act 1999.
ABN entity
An entity with an Australian Business Number (ABN) as listed on the Australian Business Register (ABR).
ABR (Australian Business Register)
The register established under section 24 of the A New Tax System (Australian Business Number) Act 1999.
ACMA Assist
ACMA Assist is the online portal for the ACMA.
Customer
An entity that has a contractual arrangement with their telco relating to the sending of sender ID messages.
Entity
One of the following who uses or proposes to use sender ID messages:
- an individual
- a body corporate
- a corporation sole
- a body politic
- a government entity (within the meaning of the A New Tax System (Australian Business Number) Act 1999)
- a partnership
- any other unincorporated association or body of persons
- a trust
- a superannuation fund (within the meaning of the Superannuation Industry (Supervision) Act 1993).
Entity associate
An entity that is authorised to send messages using a sender ID that belongs to another entity (the sender ID owner). For example, you are an entity associate if you are:
- a research company that has been engaged by a bank to send messages for the bank, using its sender ID
- a sports club that is authorised to send messages, using a sender ID that is owned by a sports league
- an advertising or marketing agency engaged by a business to run advertising and promotional campaigns, using a sender ID owned by that business.
If you are an entity associate for another entity, the application process consists of 2 parts.
The telco that you contact to apply must:
- submit an application for you to participate in the register
- submit an application to register the sender ID which belongs to the sender ID owner. This includes confirmation that the sender ID owner agrees to register the sender ID and gives you permission to use that sender ID.
See Appendix A for more information.
Telecommunications provider (telco)
Any of the following:
- a carrier
- a carriage service provider
- an electronic messaging service provider.
This means any telco or message provider that sends SMS or MMS messages for you.