To give stakeholders and other citizens better insights into our investigations work, we present this statistical breakdown of the Spam Act compliance and investigations work we have recently done and are currently doing. Where compliance activities or investigations are ongoing, or have not been published, the ACMA is generally unable to give detail of the entities and issues involved for individual matters or otherwise make comment.
You can download the Spam act statistics for August in word here.
Figure 1: Spam Act – Reports and complaints received per month as at 31 August 2013*
* Reports provide a mechanism for consumers to inform or forward Spam to the ACMA without lodging a formal complaint.
Figure 2: Spam Act – reports and complaints received by service type in August 2013
Figure 3: Spam Act – Informal warning letters sent per month as at 31 August 2013*
* Informal warning letter represent an informal approach to compliance issues.
Figure 4: Spam Act – current investigations by issue as at 31 August 2013
Figure 5: Spam – Investigations finalised per month as at 31 August 2013