Service, accountability & reporting | ACMA

Service, accountability & reporting

To meet government accountability requirements, the ACMA regularly reports on its performance through annual reports, Portfolio Budget Statements and other formal documents. Read on to access these and other key reports and information on our approach to services.

The ACMA aims to foster an effective regulatory environment in support of a dynamic communications sector. Its regulatory functions are set out in the Australian Communications and Media Authority Act 2005.

Evidence-informed regulation and effective consultation

The ACMA’s regulatory processes are informed by high quality evidence from a wide range of sources. These include working to enhance the effectiveness of our stakeholder consultation processes, which are an important source of evidence for our regulatory development activities.

ACMA corporate plans

The ACMA corporate plan is prepared annually, although on a rolling three-year basis. It is approved by Authority members for presentation to the minister pursuant to section 56 of the Australian Communications and Media Authority Act 2005.

Statutory reports

These reports satisfy government accountability requirements, and include Portfolio Budget statements, annual reports, Compliance with the Senate Order on Agency Contracts, and the ACMA File Index.

Budget statements

Portfolio Budget statements inform senators and members of parliament of the proposed allocation of resources to outcomes by the ACMA.

Client service charter

The client service charter outlines the ACMA's commitment to providing professional services to all who require them.

Freedom of information

Outlines the ACMA's responsibilities and requirements under the Freedom on Information Act 1982.

The ACMA and the environment

The ACMA has adopted a range of measures designed to reduce its greenhouse emissions.

Complaints about the ACMA

Describes the process for making a complaint about the ACMA.

Last updated: 15 May 2018