APP 5 Notification—Interactive Gambling Act 2001 complaints | ACMA

APP 5 Notification—Interactive Gambling Act 2001 complaints

The Privacy Act 1988 (Cth) (the Privacy Act) imposes obligations on the ACMA in relation to the collection, security, quality, access, use and disclosure of personal information. These obligations are detailed in the Australian Privacy Principles which are set out in Schedule 1 to the Privacy Act.

The ACMA may only collect personal information if it is reasonably necessary for, or directly related to, one or more of the ACMA’s functions or activities.

The collection of the personal information in this complaint is to:

  • contact you should the ACMA require additional information about your complaint
  • identify and address issues about compliance with the Interactive Gambling Act 2001 (the IGA)
  • provide information for use in investigations under the IGA.

The ACMA will not use the information for any other purpose, nor will we disclose it, unless we have your consent or we are otherwise permitted to do so under the Privacy Act.

In making a complaint, complainants are encouraged to provide the ACMA with relevant contact details to enable the ACMA to request or provide further information in relation to complaints.

Further information on the Privacy Act and the ACMA’s Privacy Policy is available here. The ACMA’s Privacy Policy contains details about how you may access personal information about you that is held by the ACMA, and seek the correction of such information. It also explains how you may complain about a breach of the Privacy Act and how we will deal with such a complaint.

Should you have any questions in this regard please contact the ACMA’s privacy contact officer by telephone on 1800 226 667 or by email at

Last updated: 08 September 2017