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Vodafone Australia Pty Ltd
|
Breach of subsection 101(1) of the Telecommunications Act 1997 and clauses 4.2.1, 4.2.11 and 4.2.25 of the Integrated Public Number Database Industry Code (C555:2017)
|
Feb 2019
|
|
Telstra Corporation Limited
|
Breach of subsection 101(1) of the Telecommunications Act 1997 and clauses 4.2.1, 4.2.11 and 4.2.25 of the Integrated Public Number Database Industry Code (C555:2017)
|
Feb 2019
|
|
Singtel Optus Pty Ltd
|
Breach of subsection 101(1) of the Telecommunications Act 1997 and clauses 4.2.1, 4.2.11 and 4.2.25 of the Integrated Public Number Database Industry Code (C555:2017)
|
Feb 2019
|
|
Symbio Networks Pty Ltd
|
Breach of subsection 101(1) of the Telecommunications Act 1997 and clauses 4.2.1, 4.2.11 and 4.2.25 of the Integrated Public Number Database Industry Code (C555:2017)
|
Feb 2019
|
|
TransACT Communications Pty Limited
|
Breach of subsection 101(1) of the Telecommunications Act 1997 and clauses 4.2.1, 4.2.11 and 4.2.25 of the Integrated Public Number Database Industry Code (C555:2017)
|
Feb 2019
|
|
TransACT Capital Communications Pty Ltd
|
Breach of subsection 101(1) of the Telecommunications Act 1997 and clauses 4.2.1, 4.2.11 and 4.2.25 of the Integrated Public Number Database Industry Code (C555:2017)
|
Feb 2019
|
|
Primus Telecommunications Pty Limited
|
Breach of subsection 101(1) of the Telecommunications Act 1997 and clauses 4.2.1, 4.2.11 and 4.2.25 of the Integrated Public Number Database Industry Code (C555:2017)
|
Feb 2019
|
|
Chime Communications Pty Ltd
|
Breach of subsection 101(1) of the Telecommunications Act 1997 and clauses 4.2.1, 4.2.11 and 4.2.25 of the Integrated Public Number Database Industry Code (C555:2017)
|
Feb 2019
|
|
Agile Pty Ltd
|
Breach of subsection 101(1) of the Telecommunications Act 1997 and clauses 4.2.1, 4.2.11 and 4.2.25 of the Integrated Public Number Database Industry Code (C555:2017)
|
Feb 2019
|
|
AAPT Limited
|
Breach of subsection 101(1) of the Telecommunications Act 1997 and clauses 4.2.1, 4.2.11 and 4.2.25 of the Integrated Public Number Database Industry Code (C555:2017)
|
Feb 2019
|
|
PowerTel Limited
|
Breach of subsection 101(1) of the Telecommunications Act 1997 and clauses 4.2.1, 4.2.11 and 4.2.25 of the Integrated Public Number Database Industry Code (C555:2017)
|
Feb 2019
|
|
Foxtel Management Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
ACN Pacific Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Amnet Broadband Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Astron Communication and Information Services Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Aussie Broadband Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Australia Broadband Pty. Ltd.
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Australian Phone and Internet Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Australian Private Networks Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
BVivid Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Dodo Services Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Engin Pty Limited
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Exetel Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Flip TV Pty Limited
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Fuzenet Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
iiNet Limited
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Intelico Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Internode Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
M2 Commander Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Mate Communicate Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Medion Australia Pty Limited
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
My Net Fone Australia Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
MyRepublic Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Singtel Optus Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
OzTalk Communications Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Primus Telecommunications Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Simply NBN Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Skymesh Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
SpinTel Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Tangerine Telecom Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Telstra Corporation Limited
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
TPG Internet Limited
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Vividwireless Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
Vodafone Hutchison Australia Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
|
WestNet Pty Ltd
|
Breach of subsection 128(1) of the Telecommunications Act 1997 and paragraph 7(1)(a) of the Telecommunications (Consumer Complaints Handling) Industry Standard 2018.
|
Dec 2018
|
| Telstra Corporation Ltd |
Breach of section 22 of the Telecommunications (Emergency Call Service) Determination 2009 |
Oct 2018 |
| Your Call Telecom Pty Ltd |
Breach of clause 4.1.1(d)(i) of the Telecommunications Consumer Protections Code C628:2015 |
Apr 2018 |
| EHW Technology Pty Ltd |
Breach of clause 4.1.1(d)(i) of the Telecommunications Consumer Protections Code C628:2015 |
Apr 2018 |
| Easy Internet Services Pty Ltd |
Breach of clause 4.1.1(d)(i) of the Telecommunications Consumer Protections Code C628:2015 |
Apr 2018 |
|
Vodafone Hutchison Australia Pty Limited investigation
|
Breach of section 2.3 of the Telecommunications (Service Provider – Identity Checks for Prepaid Mobile Carriage Services) Determination 2013 (the Prepaid Determination) and subsection 101(1) of the Telecommunications Act 1997
|
Jan 2018
|
|
FuzeNet Pty Ltd
|
Breach of clauses 8.1.1(c), 8.2.1(a)(ix), 8.2.1(a)(xi), 8.2.1(a)(xiii), 8.4.1(a)(v), 8.4.1(a)(vi), 8.4.1(a)(vii), 8.4.1(a)(x) of the Telecommunications Consumer Protections Code C628:2015
|
Nov 2017
|
|
iTalkBB Australia Pty Ltd investigation
|
Breach of clauses 5.7.1, 5.7.1(c), 8.1.1(b) and 8.4 of the Telecommunications Consumer Protections Code C628:2015
|
Nov 2017
|
|
Crunch Tel Pty Ltd investigation
|
Breach of clauses 7.1, 7.2.2, 7.3, 7.4, 7.5.1(a) and 7.6 of the Telecommunications Consumer Protections Code C628:2015
|
Oct 2017
|
|
Direct Connect Pty Ltd
|
Breaches of clauses 3.2.1, 4.1.1(a) and 4.1.1(d) of the Telecommunications Consumer Protections Code C628:2015
|
Mar 2017
|
|
Novatel Telecommunications Pty Ltd trading as NetCube
|
Breach of clauses 8.2.1(a)(ix), 8.5.1(a)(iv) and 8.5.1(a)(x) of the Telecommunications Consumer Protections Code C628:2012
Breach of clauses 6.9.1(a), 8.2.1(a)(viii), 8.4.1(a)(iv), 8.4.1(a)(vii), 8.4.1(a)(viii) and 8.4.1(a)(x) of the Telecommunications Consumer Protections Code C628:2015
|
Dec 2016
|
|
Exceed Connect
|
Breaches of clauses 7.2 and 7.4 of the Telecommunications Consumer Protections Code C628:2012
|
Apr 2016
|
|
Macquarie Telecom
|
Breach of subsection 101(1) of the Telecommunications Act 1997 and clauses 5.1, 5.2, 5.6 and 5.12 of the Independent Public Number Database Industry Code (C555:2008)
|
Apr 2016
|
|
Lycamobile Pty Ltd
|
Breach of clauses 8.2.1(a)(ix), 8.5.1(a)(iv) and 8.5.1(a)(vii) of the Telecommunications Consumer Protections Code C628:2012
|
Feb 2016
|
|
Live Connected Pty Ltd
|
Breach of clause 6.4.1(a) of the Telecommunications Consumer Protections Code C628:2012
|
Dec 2015
|
|
Vaya Pty Ltd
|
Breach of clause 6.4.1(a) of the Telecommunications Consumer Protections Code C628:2012
|
Dec 2015
|
|
Southern Phone Company Limited
|
Breach of clause 4.6.3 of the Telecommunications Consumer Protections Code C628:2012, clause 5.12 of the Integrated Public Number Database (IPND) Industry Code C555:2008 and subsection 101(1) of the Telecommunications Act 1997
|
Jun 2015
|
|
Tele-Talk Pty Ltd
|
Breach of clause 6.4.1(a) of the Telecommunications Consumer Protections Code C628:2012
|
Jun 2015
|
| SoleNet Pty Ltd |
Breach of clauses 7.2, 7.3, 7.4 and 7.8 of the Telecommunications Consumer Protections Code C628:2012
|
May 2015
|
|
Business Class Telecom
|
Breach of clauses 4.3.6, 7.2.1, 7.3.1, 7.4.1 and 7.8.1 of the Telecommunications Consumer Protections Code C628:2012.
|
Feb 2015
|
|
Sure Telecom Pty Ltd
|
Breach – clauses 4.1.1, 4.3.1, 4.3.2, 4.3.3, 4.3.4, 4.3.5, 4.3.6, 7.2.1, 7.3.1 and 7.4.1 of the Telecommunications Consumer Protections Code C628:2012
|
Oct 2014
|
|
Dodo Services Pty Ltd
|
Breach of clause 6.5.2 of the Telecommunications Consumer Protections Code C628:2012
|
Jun 2014
|
|
Telco Service Holdings Pty Ltd
|
Breach of clause 4.6.3 of the Telecommunications Consumer Protections Code
|
May 2014
|
|
Lycamobile Pty Ltd
|
Breach - clause 6.4.1 of the Telecommunications Consumer Protections Code C626:2007, Breach – clause 5.5.1 of the Telecommunications Consumer Protections Code C628:2012
|
May 2014
|
|
Telstra Corporation Ltd
|
Breach of clause 4.6.3, Telecommunications Consumer Protections Code C628:2012
|
Mar 2014
|
| Telstra Corporation Ltd |
Breaches of several regulatory requirements related to the consultation process undertaken on eight payphone removals.
|
Jan 2014 |
|
Live connected Pty Ltd
|
Breaches of clauses 5.7.1(c), 6.9.1(a) and 8.2.1(a)(v)
|
Jan 2014
|
|
UTel Networks Pty Ltd
|
Breaches of various clauses of Chapter 3, 4, 7 and 8 of the Telecommunications Consumer Protections Code C628:2012
|
Jan 2014
|
|
Gazal Telecom Australia Pty Ltd
|
Breaches of clauses 4.3.5(b), 4.3.5(d), 4.4.3(a), 7.3.1(g), 7.4.1(a)(ii) and 7.4.1(a)(iv) of the Telecommunications Consumer Protections Code C628:2012
|
Jan 2014
|
|
Telcomo Pty Ltd
|
Breaches of clauses 4.1.3(j), 4.3.1, 4.3.1(a),4.3.1(b), 4.3.2, 4.3.3(a), 4.3.4(a), 4.3.5(b),4.3.5(d),7.2.1(a), 7.3.1(a) and 7.3.1(g), of the Telecommunications Consumer Protections Code C628:2012
|
Jan 2014
|
| Telstra Corporation Ltd |
Breach - clause 6.4.1 of the Telecommunications Consumer Protections Code C628:2007
|
Aug 2013
|
| Telstra Corporation Ltd |
Compliance with clause 8.2.1(a)(xiii) of the Telecommunications Consumer Protections Code C628:2012
|
29 Jul 2013
|
| Optus Mobile Pty Ltd |
Compliance with clause 8.2.1(a)(xiii) of the Telecommunications Consumer Protections Code C628:2012
|
29 Jul 2013
|
| Vodafone Network Pty Ltd and Vodafone Pty Ltd |
Compliance with clause 8.2.1(a)(xiii) of the Telecommunications Consumer Protections Code C628:2012
|
29 Jul 2013
|
| AAPT Ltd |
Breach - clause 6.8.1 of the Telecommunications Consumer Protections Code C628.2007
|
24 Apr 2013
|
| Nodus Internet Pty Ltd |
Breach - section 128 of the Telecommunications (Consumer Protection and Service Standards) Act 1999
|
27 Nov 2012
|
| Funnel Web Internet Service Provider |
Breach - section 128 of the Telecommunications (Consumer Protection and Service Standards) Act 1999
|
27 Nov 2012
|
| Wobygong Pty Ltd |
Breach - clauses 8, 9, 10(b), 10(d), 17, and 19 of Schedule 3 of the Telecommunications Act 1997 and s4.11 and s4.27 of the Telecommunications Code of Practice 1997
|
15 Nov 2012
|
| Telstra Corporation Ltd |
Breach - clause 6.8.1 of the Telecommunications Consumer Protections Code C628.2007
|
29 Jun 2012
|
|
Vodafone Pty Ltd
|
Breach - clauses 9.1.1(e), 9.1.8, 3.2.1, 4.2.4(a)(iii) and 6.8.1 of the Telecommunications Consumer Protections Code
|
21 Dec 2011
|
|
Vodafone Network Pty Ltd
|
Breach - clauses 9.1.1(e), 9.1.8, 3.2.1, 4.2.4(a)(iii) and 6.8.1 of the Telecommunications Consumer Protections Code
|
21 Dec 2011
|
|
Seven Network (Operations) Ltd
(981 kb)
|
Breach - subclauses 3.1.2(d)(i), 3.2.2,3.2.4(c) and 4.1.3(e) of the Mobile Premium Services Industry Code
|
17 Oct 2011
|
| Azspa Pty Ltd |
Breach - subclauses 5.1.8 and 7.1.3(a)(ii) of the Mobile Premium Services Industry Code
|
24 Dec 2010
|
| Jada Mobile Services Ltd |
Breach - subclauses 4.1.3(c), 4.1.3(i), 4.1.5(b), 4.4.2(d), 4.4.3(a)(iii)(D), 4.4.9 and 7.1.3(a)(ii) of the Mobile Premium Services Industry Code
|
13 Dec 2010
|
| Elysium Hills Pty Ltd |
Breach - subclauses 3.1.2(d)(i), 3.1.2(d)(ii), 3.2.4(b)(ii), 3.2.4(c), 3.3.3(c), 4.1.1(c) and 4.1.1(d) of the Mobile Premium Services Industry Code
|
16 Nov 2010
|
| AO Australia Online |
Breach - subclauses 3.1.2(a)(i)(B), 3.1.2(a)(ii), 3.1.2(a)(iii), 3.1.2(d)(i), 3.1.2(d)(ii), 3.1.8, 3.1.9, 3.1.11, 3.2.4(a)(ii), 3.2.4(b)(i), 3.2.4(b)(ii), 3.2.4(c), 3.3.3(b), 3.3.3(b)(ii), 3.3.3(c), 3.3.3(e), 4.1.3(c), 4.1.3(f), 4.1.3(i), 4.1.5(b), 4.1.6(a), 4.1.7, 4.4.3(b), 4.4.6(c), 4.4.9, 5.1.8, and 7.2.5 of the Mobile Premium Services Code
|
9 Nov 2010
|
|
Nine Network Australia
|
Breach - subclause 3.1.2(d)(i) of the Mobile Premium Services Code
|
9 Nov 2010
|
| Mobile Finger Pty Ltd |
Breach - subclauses 3.1.2(a)(viii), 3.2.3(c)(i), 4.1.1(c) and 4.1.1(d) of the Mobile Premium Services Code
|
8 Nov 2010
|
| Singtel Optus Pty Ltd |
Breach - subclauses 3.1.2(a), 3.1.2(d)(i), 3.2.3(b)(i) of the Mobile Premium Services Code
|
29 Oct 2010
|
| Storacall Technology Pty Ltd |
Breach - subclauses 3.1.2(a)(ii), 3.1.2(d)(i), 3.2.4(b)(i), 3.2.4(c), 3.3.3(b) and 3.3.3(e) of the Mobile Premium Services Code
|
29 Oct 2010
|
| Switchfire Pty Ltd |
Breach - subclauses 3.1.2(d)(ii), 3.1.9(b), 3.2.3(b)(ii), 3.2.4(b)(ii), 3.3.3(e) of the Mobile Premium Services Code
|
20 Aug 2010
|
|
Prime Focus Enterprises Pty Ltd
|
Breach - subclause 3.1.2(d)(i) of the Mobile Premium Services Code
|
20 Aug 2010
|
|
Omnicall Australia Pty Ltd
|
Breach - subclause 3.1.2(d)(i) of the Mobile Premium Services Code
|
12 July 2010
|
| SMS Central Australia Pty Ltd |
Breach - subclauses 3.1.2(d)(i), 3.2.4(c), 4.1.1(c), 4.1.1(d), 4.1.2(a) and 4.1.2(b) of the Mobile Premium Services Code
|
10 Jun 2010
|
| Prime Focus Enterprises Pty Ltd |
Breach - subclauses 3.1.2(d)(i), 4.1.1(c) and 4.1.1(d) of the Mobile Premium Services Code
|
10 Jun 2010
|
|
Global One Mobile Entertainment Pty Ltd
|
Breach - subclause 3.3.3(d) of the Mobile Premium Services Code
|
10 Jun 2010
|
| Seven Network (Operations) Limited |
Breach - subclauses 3.1.2(d)(i), 3.2.2 and 3.2.3(a) of the Mobile Premium Services Code
|
10 Jun 2010
|
| Crystal's Gifted Psychics Pty Ltd |
Breach - subclauses 3.1.2(d)(i); 4.1.1(c), and 4.1.1(d) of the Mobile Premium Services Code
|
1 Jun 2010
|