Mobile calls to 13 numbers | ACMA

Mobile calls to 13 numbers


13 and 1300 numbers are widely used by businesses, government agencies and community organisations to provide a single number for callers across Australia. Mobile calls to 13 numbers was commissioned to help the ACMA in its consideration of the charging arrangements for calls from mobile phones to 13 numbers. In particular, this research is designed to provide evidence on the use of, and potential concerns with, calls to 13 numbers from mobile phones. It does not investigate calls to 13 numbers from landlines.

Release date

July 2014

Report and related material




Mobile calls to 13 numbers

 379 kB

 6.8 MB

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Last updated: 15 July 2014