Communications report 2015–16 | ACMA

Communications report 2015–16

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The ACMA Communications report 2015–16 was tabled in parliament on 30 November 2016.

The report fulfills the ACMA’s statutory reporting requirements under section 105 of the Telecommunications Act 1997 to report to the Minister for Communications on significant matters relating to the performance of carriers and carriage service providers, including consumer satisfaction, consumer benefits and quality of service.

The report also provides an overview of the Australian telecommunications industry performance against a range of regulatory obligations. This includes:

  • compliance with safeguards such as the Customer Service Guarantee Standard and the provision of emergency call services
  • compliance with codes and standards
  • developments in broadcasting and online content.

Comments and enquiries about the communications report should be sent to

Report and related material 




Communications report 2015–16 

4 MB

4 MB 

Data files (.ods) of all figures:


Blog—Digital data the driving force


Video playlist:

  • Key highlights of the report
  • The viewing habits of Australians
  • Downloads and streaming 

Media release—Appetite for digital content drives extensive changes


Last updated: 17 February 2019