Live captioning: Video and presentations | ACMA

Live captioning: Video and presentations

On Tuesday 15 September 2015, the ACMA hosted the latest Citizen conversations series, Live captioning: let’s talk event.

With over 80 attendees, the broadcasting challenges of capturing live news and live sports programs were just some of the topics covered at the event. Members of the community joined a mix of broadcasters, deaf and hearing impaired advocacy representatives and captioning service providers at the free full-day session.

The speakers were entertaining, informative and honest about the limitations involved with live captioning. Chris Chapman, ACMA Chair acknowledged in his speech the achievements of the past by all those involved as well as anticipating the future challenges to come.

The input from this event will also help inform the ACMA’s review of the Television Captioning Standard, which is due in March 2016.

Highlights video


Presentations and transcript

For those who could not make the event, we have included copies of all the presentations from the day (below) as well as a full transcript. Please note that the videos contained within the presentations are not available at this time.

For more information about captioning, see our captioning hub.

If you have any questions, please contact us at

Session 1: Responding to the challenges with live/part live captioning—lessons learnt from an international perspective

Wendy Youens

Chief Executive, and Stephanie Turner, Operations Manager, Able (New Zealand)



Diana Sánchez

Head of European Operations, Ericsson Broadcast and Media Services



Session 2: Decisions made live

Presentations about the decisions that need to be made in captioning live broadcasting programs (non-news)

Paul Richardson

Presentation Media Services Manager, Seven Network 



Session 3: The challenges of captioning news

Scrolled captions and the hybrid approach—block captions for scripted pre-prepared news stories and scrolling captions for breaking news—and the associated challenges and risk mitigation strategies adopted.

Robert Scott

Consultant, Henge Design Pty Ltd.



Session 4: Innovation—case studies

Tony Abrahams

Chief Executive Officer, Ai-Media

Setting your own standard: Adopting standards internally and being transparent about the results



Jing Han

Manager, Subtitling & Program Preparation, SBS

Cutting the coat to fit the cloth: Making decisions about the method of captioning for different programs


Session 5: Panel Discussion

Live captioning panellists

Panellists (L-R):  Jing Han (SBS), Michael Lockrey (consumer/citizen), Barbara MacGregor (consumer/citizen), Jenny Brigg (Chair, ACMA), Kylie Merritt (Sky News), Paul Richardson (Seven Network), Diana Sánchez (Ericsson)


Session 6: Looking to the future

Alex Varley

Chief Executive Officer, Media Access Australia


Last updated: 15 May 2018